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Serenity Guided Care.

Nothing Should Stand Between you and the best Healthcare Possible.

      Do you, or someone you love, need experienced, professional help

  • Making medical appointments

  • Preparing for medical appointments

  • Preparing legal and other paperwork in advance

  • Being accompanied to medical appointments

  • With transportation to medical appointments

  • Setting up and attending tele-health appointments

  • With understanding medical diagnoses

Meet Rahchel Rice

Patient Advocate and Care Manager

Serenity Guided Care is a unique healthcare organization, designed to bring clarity, communication, and a peace of mind. We offer individual patient assistance and healthcare services for seniors. We specialize in health advocacy solutions and support so that your voice is heard and your healthcare wishes are carried out. Whether you are in the hospital, nursing home, or have a long distance loved one living in South Carolina. Serenity Guided Care will be by your side to help you or your loved ones address a wide range of challenging healthcare issues

Serenity Guided Transports, a non-emergency medical transportation company, I established after noticing the need for reliable transportation to and from medical appointment for seniors. We provide fully equipped handicap-accessible transportation to all medical appointments as requested. It is a mission to get clients to the appointment on time and picked up in a timely manner. 


Patient Advocate Services

Attend Medical Appointments

Tele Health Appointment Assistant

Explanation of Healthcare Insurance in detail

Transportation to and from medical appointments

 Create a  personal  medical health record 

Old Alarm Clock

Better Care Starts with You!!

I am so thankful for Rahchel, she has truly been a lifesaver for my mother and father. My husband and I both work full time and she took a huge burden off of us. She attended medical appointments with my parents, coordinated with the primary care doctor, hospital, social worker and in home caregiver. She advocated for my parents, keep me and my husband updated on all information given to her by the doctors and providers. She knew the ins and out for both private insurance and Medicare. We were able to obtain many services due to her knowledge. I was so overwhelmed and stressed out. Rahchel is compassionate, knowledgeable, caring and attentive to detail. Our parents felt comfortable with her and knew she would ask the questions needed. I highly recommend Serenity Guided Care.

Sarah Plain 

Rahchel is very professional, caring and helpful. She went the extra mile to make sure all my paperwork was completed prior to the appointment, she verified  my insurance so I knew how much my copay was before arriving, we prepared a list of questions and concerns for my doctor. I have never felt so empowered and prepared. I will definitely use her services again.   

Delores Hirshfield

Rahchel truly cares about helping people. When COVID hit, I was considered high risk. My physical therapy was canceled and my doctor told me to do tele health appointments. I am not good with technology and she assisted me with setting up my tele health appointments and also help me find a physical therapy place that offered tele health therapy. She really went above and beyond for me, during my PT tele health sessions she would stay and make sure I was getting each exercise correct. 

Curtis Sibert

Contact us to see if what we have to offer could be of benefit to you.


Patient Assistant and Healthcare Services


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Phone: 864-565-8850

Transportation number 864-714-5765

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