Serenity Guided Care

Nothing Should Stand Between You And The Best Healthcare Possible.

      Do you, or someone you love, need experienced, professional help

• Making medical appointments

• Preparing for medical appointments

• Filling out medical paperwork in advance

• Dispute Incorrect Medical Bills or Denied Insurance

• Being accompanied to medical appointments

• With transportation to medical appointments

• Setting up and attending tele-health appointments

• With understanding medical diagnoses

Healthcare has changed drastically and can be tough to navigate. Often people struggle with finding a primary care provider or specialist. Choosing the right health insurance plan can be confusing, understanding your medical diagnose can be incredibly challenging, visit to the hospital are intimidating and being sick is frightening. 

Serenity Guided Care will help you navigate this complex healthcare system with confidence and ease. Experienced in healthcare insurance, we will break down each plan in detail, so you are able to make the best decision based on your needs. A lot of times being diagnosed with a medical condition can be overwhelming. Serenity Guided Care knowledgeable staff will be by your side every step of the way, making sure your voice is heard and your healthcare wishes are carried out. 

Patient Advocate Services

Attend Medical Appointments

Tele Health Appointment Assistant

Explanation of Healthcare Insurance in detail

Transportation to and from medical appointments

Dispute Incorrect Medical Bills or Denied Insurance

I am so thankful for Rahchel, she has truly been a lifesaver for my mother and father. My husband and I both work full time and she took a huge burden off us. She attended medical appointments with my parents, coordinated with the primary care doctor, hospital, social worker and in home caregiver. She advocated for my parents, kept me and my husband updated on all information given to her by the doctors and providers. She knew the ins and out for both private insurance and Medicare.  Rahchel is compassionate, knowledgeable, caring and attentive to detail. Our parents felt comfortable with her and knew she would ask the questions needed. I highly recommend Serenity Guided Care. 

Sarah Plain 

Rahchel is very professional, caring and helpful. She went the extra mile to make sure all my paperwork was completed prior to the appointment, she verified my insurance, so I knew how much my copay was before arriving, we prepared a list of questions and concerns for my doctor. I have never felt so empowered and prepared. I will use her services again.    

Delores Hirshfield

Rahchel truly cares about helping people. When COVID hit, I was considered high risk. My physical therapy was canceled, and my doctor told me to do tele health appointments. I am not good with technology and she assisted me with setting up my tele health appointments and helping me find a physical therapy place that offered tele health therapy. She really went above and beyond for me, during my PT tele health sessions she would stay and make sure I was getting each exercise correct. 

Curtis Sibert

Contact us to see if what we have to offer could be of benefit to you.

Patient Assistant and Healthcare Services