Serenity Guided Care.
Nothing Should Stand Between you and the best Healthcare Possible.
Do you, or someone you love, need experienced, professional help
Making medical appointments
Preparing for medical appointments
Preparing legal and other paperwork in advance
Being accompanied to medical appointments
With transportation to medical appointments
Setting up and attending tele-health appointments
With understanding medical diagnoses
Meet Rahchel Rice
Patient Advocate and Care Manager
Serenity Guided Care is a unique healthcare organization, designed to bring clarity, communication, and a peace of mind. We offer individual patient assistance and healthcare services for seniors. We specialize in health advocacy solutions and support so that your voice is heard and your healthcare wishes are carried out. Whether you are in the hospital, nursing home, or have a long distance loved one living in South Carolina. Serenity Guided Care will be by your side to help you or your loved ones address a wide range of challenging healthcare issues
Serenity Guided Transports, a non-emergency medical transportation company, I established after noticing the need for reliable transportation to and from medical appointment for seniors. We provide fully equipped handicap-accessible transportation to all medical appointments as requested. It is a mission to get clients to the appointment on time and picked up in a timely manner.
Patient Advocate Services
Attend Medical Appointments
Tele Health Appointment Assistant
Explanation of Healthcare Insurance in detail
Transportation to and from medical appointments
Create a personal medical health record
I am so thankful for Rahchel, she has truly been a lifesaver for my mother and father. My husband and I both work full time and she took a huge burden off of us. She attended medical appointments with my parents, coordinated with the primary care doctor, hospital, social worker and in home caregiver. She advocated for my parents, keep me and my husband updated on all information given to her by the doctors and providers. She knew the ins and out for both private insurance and Medicare. We were able to obtain many services due to her knowledge. I was so overwhelmed and stressed out. Rahchel is compassionate, knowledgeable, caring and attentive to detail. Our parents felt comfortable with her and knew she would ask the questions needed. I highly recommend Serenity Guided Care.
Rahchel is very professional, caring and helpful. She went the extra mile to make sure all my paperwork was completed prior to the appointment, she verified my insurance so I knew how much my copay was before arriving, we prepared a list of questions and concerns for my doctor. I have never felt so empowered and prepared. I will definitely use her services again.
Rahchel truly cares about helping people. When COVID hit, I was considered high risk. My physical therapy was canceled and my doctor told me to do tele health appointments. I am not good with technology and she assisted me with setting up my tele health appointments and also help me find a physical therapy place that offered tele health therapy. She really went above and beyond for me, during my PT tele health sessions she would stay and make sure I was getting each exercise correct.